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A new trial system aims to identify taxpayers seeking help with specific queries which HMRC considers can be resolved online. Such callers will be sent a text message containing relevant links.
Callers to HMRC’s income tax helplines from a mobile phone will be dealt with in one of the following three ways:
The trial runs until the end of this financial year.
See: New SMS service launched on HMRC helplines | The Association of Taxation Technicians (att.org.uk)
09 Jun 2025
HMRC has launched a new online interactive tool to help guide both businesses and individuals through tax compliance checks.
Almost 300,000 people filed their tax return in the first week of the new tax year, setting a new record, HMRC has revealed.
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